Privacy Policy

Last updated: September 2026

About This Website

dstvinstallerhoedspruit.co.za is a website for people in and around Hoedspruit, Limpopo, who need a DStv satellite installation, repair or upgrade. This policy explains what happens to the information you give us when you call, send a WhatsApp message or complete the contact form.

What We Collect

Your name
Your phone number
Your email address, if you choose to give it
The service you are asking about and anything you tell us in your message, including photos you send
The page you were on when you got in touch

When you tap a call, WhatsApp or email button, the website records that the button was used and on which page. That record does not include your name or number.

How Your Information Is Used

Your enquiry is passed to the local DStv installer who handles work in your area, so that they can contact you, quote and carry out the job. We use your details only to:

respond to your enquiry and arrange a quote or visit;
carry out and follow up on the work you asked for;
keep a record of enquiries so that none are missed.

We do not sell or rent your personal information, and we do not share it with anyone beyond what is described in this policy.

Services That Process Data

Cloudflare — website hosting, the contact form and security
Resend — delivering contact-form enquiries by email
Our enquiry-management system — keeping a record of enquiries and button taps
WhatsApp — if you choose to message us there, Meta's terms also apply
Google — the embedded map and Search Console (website indexing)
Elfsight — the reviews widget shown on the site

We don't set advertising cookies ourselves. The embedded map and the reviews widget come from third parties who may set their own cookies under their own policies.

How Long We Keep It

We keep your contact details only as long as needed for the purpose you gave them for — normally no longer than 12 months after our last contact with you.

Your Rights

Under the Protection of Personal Information Act (POPIA), you may:

ask what personal information we hold about you;
ask us to correct or delete it;
object to us processing it;
complain to the Information Regulator if you are unhappy with how it was handled.